How to Cancel an Invite to an X4V User via Xvantage for Associates

Overview:

This article explains how to cancel an invitation sent to an X4V user through the Xvantage for Associates (X4A) platform. This action is applicable only to users with a status of Invited or Re-invited.

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for Xvantage for Associates (X4A) and open it.

3. Within X4A, hover over the left navigation menu and click Vendors then select Account Management.

4. From the drop-down menu, select Vendor Account. 

5. Use the search bar to find the vendor account. 

6. Click the Vendor Account Name (displayed as a hyperlink) to open its details. 

7. Click X4V Users tab.

8. Use the search bar to find the X4V user whose invite you want to cancel. Only users with a status of Invited or Re-invited can have their invite canceled.

9. Alternatively, click Filter, select Status, and choose Invited and Re-invited to narrow the results.

10. Click the ellipsis icon (⋮) next to the user’s name and select Cancel Invite.

11. A confirmation pop-up will appear. Click Cancel Invite to confirm. The user’s status will update to Invite Cancelled.