How to Check the Subscription Status of a Vendor in Xvantage for Associates

Overview:

This article outlines the steps to check and manage the subscription status of a vendor in Xvantage for Associates (X4A).

Process:

1. Go to My Apps and open Okta.  

2. In Okta, search for Xvantage for Associates (X4A) and open it.  

3. Within X4A, hover over the left navigation menu and click Vendors.

4. Click Account Management.

5. From the drop-down menu, select Vendor Account.

6. Use the search bar to locate the vendor account you want to check.

7. Click the Vendor Account Name (displayed as a hyperlink) to open its details.

8. Click the X4V Controls tab.

9. Scroll down to the Subscription Status section.

   • You can view the vendor’s current subscription status.

   • You will also have the option to Activate or Deactivate the subscription.

   • Note: Changing the subscription status may impact the vendor’s access to certain services.