How to Deactivate X4V User via Xvantage for Associates

Overview:

This article outlines the steps to deactivate an Xvantage for Vendors (X4V) user using Xvantage for Associates (X4A). Only users with an Active status can be deactivated.

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for Xvantage for Associates(X4A) and open it.

3. Within X4A, hover over the left navigation menu and click Vendors then select Account Management.

4. From the drop-down menu, select Vendor Account. 

5. Use the search bar to find the vendor account. 

6. Click the Vendor Account Name (displayed as a hyperlink) to open its details. 

7. Click X4V Users tab.

8. Use the search bar to find the X4V user you want to deactivate. Only users with an Active status can be deactivated.

9. Click the ellipsis icon (⋮) next to the user’s name and select Deactivate.

10. A confirmation pop-up will appear. Click Deactivate to confirm. The user’s status will update to Inactive.