How to Edit an Order's EDD in Xvantage for Associates

Overview:

This article provides the steps on how you can update an order’s Estimated Delivery Date on X4A.

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for Xvantage for Associates (X4A) and open it.

3. Within X4A, hover over the left navigation menu and click Sales.

4. Select Order Management under the Orders section.

5. Locate the order that you need to update by using the search box or filter function.

6. Once located, click on the IM Order # to view its full details.

7. On the order’s details page, scroll down to the Editable attributes section.

8. Click the pencil icon beside the Expected Delivery Date, below the Value column.

9. Use the calendar tool to input the EDD.

10. Click the check icon to complete the changes by click on Submit.