Overview:
Quote Notifications in Xvantage for Associates helps in keeping track of significant quote activities by providing automated email and in-app alerts for essential events in the quote lifecycle. Users have the ability to set their notification preferences and receive prompt updates regarding quote expirations, approvals, modifications, activations, and other crucial changes.
This article covers all the essential information regarding the management of Quote Notifications, including how to turn it on or off, the different types available, its visual aspects, and more.
Enabling Quote Notifications
Process:
Go to My Apps and open Okta.
In Okta, search for X4A and open it.
Within X4A, navigate to the upper right corner of the page. Click on the bell icon (Notifications).
Once it opens, click the gear icon (Notification Settings).
Locate the Notifications drop-down.
Tick the boxes under the Email and In-App columns, depending on your preference.
Daily Quote Activity - Receive summaries of:
Quotes activated last week
Quotes revised last week
Quotes expiring within the coming week
Quotes ordered last week
Quotes expired last week
Weekly Quote Activity - Receive focused notifications for quotes requiring immediate attention through:
Email notifications
In-app notification
Direct links to quote details and filtered quote lists
Quotes Expiring in 7 Days - Receive focused notifications for quotes requiring immediate attention through:
Email notifications
In-app notification
Direct links to quote details and filtered quote lists
A green notification will appear, verifying the modifications that have been made.
Subtopic 1: Viewing Quote Notifications
Process:
Go to My Apps and open Okta.
In Okta, search for X4A and open it.
Within X4A, click on the bell icon.
All your notifications within the platform will be displayed in this area, including Quotes, once successfully enabled.
