Overview:
This article will help you to operate and read the information in Exception Management in Xvantage for Associates (X4A).
Process:
Go to My Apps and open Okta.
In Okta, search for X4A and open it.
Within X4A, hover over the left navigation menu and click Vendors.
From the sub menu in Vendors select Exception Management.
The Exception Management page will load. You can find on the main page:
Search options by Country drop down, Vendor drop down, Upload by drop down and search by Investigation ID.
SKU dashboard buttons SKUs created, Pending and All requested - by clicking on them a dashboard with data related to your choice will appear.
Action items dashboards SKUs Needed Quotes and SKUs Creation Failures - by clicking on them a dashboard with data related to your choice will appear.
Your Profile chart with info for Total, Priceable, Quotable and Skuable products - by clicking on them this will filter the below dashboard by your choice.
A dashboard with a list of all SKUs where you can search by product id or VPN, filter, as well create SKU, Export or Import.