How to Reinvite X4V User via Xvantage for Associates

Overview:

This guide explains how to resend an invitation to an Xvantage for Vendors (X4V) user using Xvantage for Associates (X4A). This process is typically used when the original invitation has expired, and access has not yet been activated by the vendor.

Process:

1. Go to My Apps and click Okta.
2. Search for X4A and click it. Xvantage for Associates (X4A) will open in another tab.
3. In the left navigation menu, click Vendors then select Account Management.
4. From the drop-down menu, select Vendor Account. 
5. Use the search bar to find the vendor account. 
6. Click the Vendor Account Name (displayed as a hyperlink) to open its details. 
7. Click X4V Users tab.
8. Use the search bar to find the specific X4V user you want to reinvite.
9. Once located, check the Status column. If the status is Invite Expired, proceed to the next step.
10. Click the ellipsis icon (⋮) next to the user’s name and select Re-invite.
11. A confirmation pop-up will appear. Click Re-invite again to confirm. The X4V user’s status will update to Re-invited.