How to Resubmit Q2O in Xvantage for Associates

Overview:

This article provides the steps on how to resubmit Q2O orders directly from the ETO dashboard in Xvantage for Associates (X4A).

Process:

1. Go to My Apps and open Okta.

2. In Okta, search for X4A and open it.

3. Within X4A, hover over the left navigation menu and click Sales.

4. Next, select Order Management under the Orders section.

5. By default, you will land on the All open orders tab. Switch to Pre-order exceptions.

6. If prompted, you will be asked to select the region that you want to view. Select a region from the drop-down menu, then Continue.

7. Click the Email to order tab.

8. Locate the order that you need to work on and click the Reseller PO (hyperlink) to open the full details.

9. Click the Resubmit Order button. Choose whether to resubmit as regular order or quote order.