How to Verify a Customer Account Prior to Creating an Admin User in Xvantage for Associates

Overview:

This article provides the guide on how to verify a customer account prior creating an admin user.

Important:

Before creating an admin user:

• A request must be submitted by the company director, including their signature.

• Ensure you have the customer’s account number available.

Process:

1. Open SAP GUI and login

2. Enter t-code ZVCS to open the customer summary screen.

3. Enter the BCN in the Customer # field and press enter.

4. The authorized contacts for the account are listed under Customer Contacts.

5. The payment terms, credit limit and if the customer is approved to pay with credit card are under Credit Data.

Note: If an account is credit blocked, there is no web admin listed or any other discrepancies reach out to accountmaintenance@ingrammicro.com.au.