How to View and Filter Audit History in Xvantage for Associates

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Overview:

This article provides step-by-step instructions on how to view and apply filters to your audit history in Xvantage for Associates.

Important: This is applicable for System or Country Admins only.

Process:

  1. Go to My Apps and open Okta.

  2. In Okta, search for Xvantage for Associates and open it.

  3. Within Xvantage for Associates, hover over the left navigation menu and click Administration, then select Audit History.

  4. The audit history will be displayed containing the following information:

    • Updated by/Date

    • Updated for

    • Ticket #

    • Action

    • Updated fields

    • Old Value

    • New Value

  5. Click Filter.

  6. You can apply filters using the following options:

    • Date range – Select a specific time frame.

    • Updated by – Filter by the person who made the updates.

    • Updated for – Filter by the person whose updates were made for.  

  7. Click Apply to view results based on your selected filters.