How to View the Order Products Information in CRM

Prev Next

Overview:

This article explains how to locate and view order product details in CRM, including pricing, quantity, order information, delivery details, and end-user purchase order information.

Process:

  1. Go to My Apps and open Okta.

  2. In Okta, search for X4A and open it.

    • Tip: You can also access Xvantage for Associates directly from My Apps.

  3. In X4A, hover over the left navigation menu and select Sales.

  4. Select CRM from the Sales sub-menu.

  5. In the CRM left navigation menu, navigate to Sales > Order Products.

  6. The Order Product Inline Edit View page opens by default.

  7. Use the Quick Find search bar or available filters to locate the desired order product.

  8. Double-click the order product to open its details.

  9. Review the available information, including:

    • Sales price

    • Quantity

    • End-user PO number

    • Order information

    • Delivery details

    • Additional product-related information