Summary:
This FAQ provides a clear guide to how resellers can enroll in the Ultra loyalty program, including who is eligible to register and whether there are any associated costs. It also explains the three available tiers—Essential, Advanced, and Elite, and how each reseller’s tier is determined. Additionally, this article addresses how partners progress and maintain their tier status.
Table of Contents:
How does a reseller enroll?
Is there a fee for registering?
Can anyone register to opt in to Ultra?
What Ultra tiers are available?
How is a reseller’s tier decided?
Can a reseller move between tiers?
Can a reseller be moved down if they stop achieving?
Question 1: How does a reseller enroll?
Answer:
The Xvantage Admin logs in to Xvantage.
From the left navigation menu, click on My Business, then Ingram Micro Ultra.
Alternatively, click on the Ultra Banner, then select Join our loyalty program.
Finally, read and accept the Terms & Conditions.
Question 2: Is there a fee for registering?
Answer: No, there is no cost for any partner who signs up to Ultra.
Question 3: Can anyone register to opt in to Ultra?
Answer: Only Xvantage Admins can enroll a company.
Question 4: What Ultra tiers are available?
Answer: There are three tiers:
Essential
Advanced
Elite
Question 5: How is a reseller’s tier decided?
Answer:
Once a year review: Every January 1, partner tiers are set based on the total revenue from the previous calendar year.
If a new partner has no revenue with Ingram Micro, they are placed in the Essential tier.
Question 6: Can a reseller move between tiers?
Answer: (Moving up) Yes, if a partner meets the revenue requirement for a higher tier at anytime during the year, they move up immediately.
Question 7: Can a reseller be moved down if they stop achieving?
Answer: (Moving down) Partners do not move down during the year. Tier reductions only happen during the annual review at the start of the new year, based on last year’s revenue.