Xvantage Ultra Rewards FAQ: Points, Redemption, and Reward Admin Roles

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Summary:

The Ultra Program provides members with core benefits such as access to the Ultra Membership Page, tier visibility, and participation in vendor-funded reward campaigns. Every Ultra tier offers a carefully curated package of benefits and growth opportunities designed to help you grow and succeed. Reward points are earned through purchases and vendor campaigns and redeemed through a country-specific Rewards Catalog.

Table of Contents:

  1. What is a Reward Admin?

  2. How does a reseller assign a Reward Admin?

  3. Who is assigned the Reward Admin role in Xvantage?

  4. How does a Reward Admin assign another Admin?

  5. Where can resellers track their Ultra status?

Question 1: What is a Reward Admin?

Answer: A Reward Admin is the authorized person in a reseller organization organization who:

  • Views the company’s reward point balance

  • Redeems points from the Rewards Catalog on behalf of the company

Question 2: How does a reseller assign a Reward Admin?

Answer: The Xvantage admin who opts into Ultra (accepts the T&Cs) is automatically assigned as the company Reward Admin.

Only the Reward Admin can redeem company reward points.

Question 3: Who is assigned the Reward Admin role in Xvantage?

Answer: Any Xvantage admin who accepts the Terms and Conditions (Ts & Cs) is automatically assigned the Reward Admin role.

Question 4: How does a Reward Admin assign another Admin?

Answer: The assigned Reward Admin can manage rewards by clicking the Manage icon within the Reward Widget in Xvantage, add a new Reward Admin from list of users.

Question 5: Where can resellers track their Ultra status?

Answer: On the Ultra Membership Page in Xvantage, resellers can see:

  • Current tier

  • Progress toward the next tier

  • Active campaigns

  • Access to the Rewards Portal