Lenovo AutoQuote FAQ CRM

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Summary:

This article explains how Lenovo AutoQuote works in CRM, what is included in the initial launch, and how sellers can access and manage automatically generated quotes. It also outlines when quotes are created, where to find them, and common reasons a quote may not be generated.


Table of Contents:

  1. What is Lenovo AutoQuote?

  2. What’s included in the launch?

  3. Why does Lenovo AutoQuote matter?

  4. How are quotes generated?

  5. Where can I find my quote?

  6. Why are quotes created in Draft status?

  7. When are quotes auto-sent?

  8. Why didn’t my Lenovo bid create a quote?


Question #1: What is Lenovo AutoQuote?

Answer: Lenovo AutoQuote automatically generates a CRM quote when an eligible Lenovo bid reaches the appropriate stage.

The quote:

  • Uses predefined templates

  • Pre-populates key fields

  • Applies pricing rules and eligible discount programs automatically

Question #2: What’s included in the launch?

Answer:

  • Applies to Lenovo Claim (6 Series) bids

  • Automatically generates CRM quotes for review

  • Uses existing pricing rules and discount programs

Question #3: Why does Lenovo AutoQuote matter?

Answer:

  • Faster quote turnaround times

  • Improved pricing consistency and accuracy

  • Reduced manual effort for sales teams

  • More time for value-added partner conversations

  • A more efficient end-to-end workflow

Question #4: How are quotes generated?

Answer: Quotes are automatically created when:

  • A qualifying Lenovo bid is received

  • The reseller is properly mapped (e.g., to a default BCN)

In most cases, quotes are generated within minutes of bid ingestion.

Question #5: Where can I find my quote?

Answer: In CRM, go to the Quotes section and search using the bid number (included in the quote name).

Note: If multiple resellers are included on the bid, multiple quotes may exist.

Question #6: Why are quotes created in Draft status?

Answer: During the initial launch phase:

  • All Lenovo AutoQuotes are created in Draft status

This allows teams to:

  • Review details

  • Make adjustments if needed

  • Ensure accuracy before sending to customers

Question #7: When are quotes auto-sent?

Answer: For the Lenovo launch phase:

  • Quotes are not auto-sent while in Draft

  • Users must review and manually send the quote

In the future, auto-send may apply when:

  • No issues or tasks are present

  • A valid reseller contact is included

Question #8: Why didn’t my Lenovo bid create a quote?

Answer: Common reasons include:

  • Reseller is not mapped to a default BCN

  • BCN mapping is pending approval

  • Bid contains invalid or expired data

  • Vendor marked items as unavailable or already consumed