Admin User Change or New Admin User Request FAQ Xvantage™

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Summary

This FAQ article provides information regarding admin user capabilities in Xvantage.


FAQ

Question: How to Request a New Admin User or Change an Existing Admin User in Xvantage?

Answer: To request a new web administrator or remove an existing admin user, the Company Director must contact create a ticket by sending and email to accountmaintenance@ingrammicro.com.au, and include the following details:

  • Name and email address of the new Web Administrator user, or the specific details to be updated for an existing Admin user, or the details of the Admin user(s) to be removed.

  • Your Ingram Micro account number.

  • Director’s email signature, including their full name.