XSummary:
This document provides an overview of what the Ingram Micro earned certification voucher is, as well as where and how one can use them.
FAQ
Question 1: What is the Ingram Micro earned certification vouchers?
Answer: There are several Ingram Micro programs that offer partners complementary certification vouchers upon completion of specified training or other activities. Upon completing these activities partners will be invited to request their earned certification voucher(s) via X4C.
Question 2: Who is eligible to request, receive and redeem certification vouchers?
Answer: Only members of Ingram Micro Ultra can redeem earned complementary benefits, which include certification vouchers. If a partner’s company is not an Ingram Micro Ultra member, advise the Xvantage for Customers (X4C) administrator within the company to follow these steps:
Open left hand navigation bar -> My Business -> Ingram Micro Ultra.
Within this Awareness page, click on the Become a Member button.
Accept terms and conditions of Ingram Micro Ultra.
Disclaimer: If you have any questions regarding your eligibility status for Ingram Micro Ultra, please get in touch with your Ingram Micro contact person.
Question 3: Where can you request and redeem certification vouchers?
Answer: Certification vouchers are redeemed on the platforms where the exams are taken (ie. Microsoft or CompTIA). For a more detailed overview of the process, please read our designated article on the topic.
Question 4: What are the different certification voucher statuses?
Answer:
Open – Request submitted, but not reviewed, denied, or fulfilled
Under Review – Request has been received and is currently being reviewed
Unavailable – Request reviewed, but unable to be fulfilled because voucher requested is not in inventory
Ineligible – Request reviewed, but member is not eligible to receive the voucher because the requester was unable to provide details around how voucher was earned or the Ingram Micro Ultra member BCN has already received the maximum