Summary:
Customers can now choose to receive individual invoices per end‑customer for their cloud subscriptions, instead of one consolidated invoice. This new option simplifies reconciliation, speeds up payment processing, and provides clearer visibility into customer‑specific billing.
Table of Contents:
What is “Invoice Flexibility by End‑Customer” for Cloud Subscriptions?
How does the feature work?
What are the benefits of receiving invoices per end‑customer?
How can customers enable this feature?
Will consolidated invoices still be available?
Question 1: What is “Invoice Flexibility by End‑Customer” for Cloud Subscriptions?
Answer:
This feature allows customers to choose how they want to receive their cloud subscription invoices. Instead of getting one consolidated invoice, they can receive separate invoices for each end‑customer.
Question 2: How does the feature work?
Answer:
When enabled:
Ingram Micro automatically generates individual invoices for each end‑customer with transactions during the billing period.
Each invoice has its own unique ID.
A separate PDF is created for every end-customer invoice.
This helps simplify reconciliation, isolate customer‑specific billing questions, and speed up payment processing.
Question 3: What are the benefits of receiving invoices per end‑customer?
Answer:
Easier financial reconciliation
Clear separation of charges by end‑customer
Faster dispute resolution
More transparent billing
Accelerated payment processing
Question 4: How can customers enable this feature?
Answer:
Customers may keep in touch with the Ingram Micro team at cloud@ingrammicro.be.
Question 5: Will consolidated invoices still be available?
Answer:
Customers who do not enable the feature will continue receiving consolidated invoices as usual.