Summary:
Generate a transfer token using the customer’s admin account and coordinate with Ingram Micro to complete the Google Workspace license transfer by providing the required details. This FAQ article outlines the steps, required information, and key reminders, including securing a Public ID in advance and ensuring the transfer is completed within 14 days.
Question: How to transfer Google Workspace licensing from a previous reseller to Ingram Micro?
Answer: You can transfer your Google Workspace licensing from a previous reseller to Ingram Micro by following these steps:
Go to the Retrieve Transfer Token page.
Sign in with your customer’s domain administrator username and password.
Public ID (for transfer token generation) - reach out to Google-solutions@ingrammicro.com team to retrieve the Public ID prior to the transfer.
The page automatically generates this has been successful pop-up message.
Once you have completed these steps, send an email to Google-solutions@ingrammicro.com with the following information:
Customer’s current billing method
Customer’s domain
Note:
If you have any questions about transfer tokens or the transfer process, kindly refer to Transfer your account to a reseller.
Transfer expires fourteen (14) days after being generated.