How End Customers Can Reset their Password in Xvantage for End Customers

Overview:

This article offers step-by-step instructions on how an end customer can reset their Xvantage for End Customers (X4EC) Storefront password.

Process:

1. Open log in page for Xvantage for End Customers (X4EC) Storefront and type your credentials and click Next.

2. Click on Forgot password?

3. To get a verification mail to reset your password, click on Send me an email blue button.

4. You will receive an automatic email with a Reset Password link and a verification code. Open the link or copy the verification code, then paste it in the previous screen.

5. Click Verify.

6. On the next screen enter a new password by following password requirements:

   • At least 8 characters

   • A lowercase letter

   • An uppercase letter

   • A number

   • A symbol

   • No parts of your username

   • Password can't be the same as your last 10 passwords

7. Once you are satisfied with the changes you've made, click on Reset Password.