How to Add or Remove an Admin from an End-User Adobe Account on Xvantage™

Overview:

This article explains how to add or remove an administrator from an end user's Adobe account using the Adobe Reseller Console in Xvantage™.

Table of Contents:

1. Adding an Admin

2. Removing an Admin

Process:

Subtopic 1: Adding an Admin

1. Log in to Xvantage.

2. From the left navigation menu, select My Business.

3. Select Subscriptions.

4. Locate the account by using the search bar or filter function.

5. Open the subscription by selecting the Subscription ID in the Subscription column.

6. Select Adobe Reseller Console from the upper-right corner of the subscription details page.

7. In the Adobe Reseller Console, locate the customer and select Open Details.

8. Click Add Admin.

8. Enter the required administrator details:

   • First Name

   • Last Name

   • Email Address

   • Phone Number

9. Select Add to save the new administrator.

Subtopic 2: Removing an Admin

1. Select Adobe Reseller Console from the upper-right corner of the subscription details page.

2. In the Adobe Reseller Console, locate the customer and select Open Details.

3. Select Delete next to the administrator you want to remove.

4. In the confirmation window, select Delete to confirm the action.