How to Add an Apple Device Enrolment Program (DEP) Identifier to an Order in Xvantage™

Overview:

When ordering an Apple device that is eligible for Apple Device Enrolment Program (DEP) registration, resellers must add the DEP SKU and provide the customer's DEP Identifier as part of the order process. This ensures the device can be correctly linked to the end customer's Apple Business Manager or Apple School Manager environment.

Prerequisites:

Before placing your order:

• Ensure the Apple product you are purchasing is DEP eligible.

• Have the end customer's DEP Identifier available.

• Confirm the correct end customer account is linked to your cart.

Process:

Step 1: Add the DEP SKU to Your Cart

When ordering a DEP-eligible Apple device:

1. Log in to Xvantage.

2. Find the Apple device(s) that you want to purchase and add them to your cart.

3. Add the SKU "DEP" to the same cart as the Apple device(s).

Important: The DEP SKU must be included in the same order as the eligible Apple hardware.

Step 2: Add the DEP Identifier

After all items have been added to your cart:

1. Locate the DEP line item in the cart.

2. Click Add a comment below the DEP line item. The comment field will become editable.

3. Enter the end customer's DEP Identifier (DEP ID).

4. Click the green tick to save the DEP ID to the comment field.

Step 3: Proceed to Checkout

1. Verify that the DEP ID has been saved against the DEP line item.

2. Click Continue to checkout.

Step 4: Review Before Submitting Your Order

On the checkout page:

1. The DEP ID will appear as a line comment against the DEP SKU.

2. Confirm the DEP ID is correct before placing the order.

Step 5: Order Confirmation

After the order has been submitted:

1. The DEP ID will continue to be displayed as a line comment on the order.

2. The same DEP ID comment will appear on the order confirmation email for your records.