Overview:
This document will show you how to contact a specialist, if you have any question regarding an opportunity in Xvantage.
Process:
Log in to Xvantage.
Hover over the left navigation menu and click on My business.
Select Opportunities.
A list with all available opportunities will appear on the page.
Choose one opportunity from the list.
Select the View Details button with the eye icon located in the opportunity description.
You will be redirected to the opportunity details page.
Select the blue Contact Specialist button located on the top right of the page.
The We're ready to help! pop-up window will appear.
Fill out the empty field named “Do you have any questions?”.
Write your questions in the field and click Submit. Note that you can go back, if you press Cancel.
A green pop-up message will appear to inform you the questions were sent successfully.