How to Cancel a Subscription in Xvantage™

Overview:

This article provides step-by-step instructions on how to cancel a cloud subscription on the Xvantage platform.

Process:

1. Log in to Xvantage.

2. In the left navigation menu, click on My business, then select Subscriptions.

3. In the Subscriptions page, the full list of subscriptions will be displayed. Simply click on the subscription that needs your action -- this will open its editing page.

4. To cancel, click on the Change button at the top right of the window.

5. Select Cancel subscription from the drop-down menu. This will redirect you to the Confirm cancellation page.

6. You can optionally provide a reason for your decision to cancel the subscription. Once you are done filling that in, press the Confirm button at the bottom right of the window to finalize the cancellation.