How to Change a Customer's Contact Email Address in Xvantage™

Overview:

This article outlines the procedures for updating a customer's contact email address to ensure they receive account notifications from Xvantage.

Note: If you are not an admin user or are unsure of who your admin is, please contact your Ingram Micro Sales Manager for assistance.

Process:

1. Log in to Xvantage.

2. From the left navigation menu, click My Business then click End Customers.

3. Locate and click on the customer name that needs updating.

4. In the customer’s page, click the Edit link.

5. A pop-up window will appear containing all the End customer's information.

6. Hover over Email* section, and proceed with the changes.

7. Finally, hit Save.