How to Check Order Details in Xvantage™

Overview:

This document outlines the steps to view order details in Xvantage.

Process:

1. Log in to Xvantage.

2. From the left side menu options, select My business.

3. Click on Orders.

4. There are two ways to check the order details:

   1. Next to the ETA, click the eye icon. This is the easiest way to view the order details in a glance.

   2. If the eye icon is unavailable, proceed to the below details.

5. Search and select the completed order or invoice that you want to review.

   

6. Click on the Reseller PO Number (in hyperlink).

   

7. This will lead to the Order Summary section.

   

8. Here you can see the Order details (i.e. Ingram PO #, item name, Description, Quantity, Price, End Customer)

9. To the right section, order summary and address details will be available. These drop down menus contain all applicable fees, and the address details of the end customer and billing address.