How to Check What Needs Your Attention in Xvantage™

Overview:

This section provides an at-a-glance view of account issues and tasks, such as orders on hold, credit card limit concerns, and other issues that may block orders or require action.

This article provides the steps to review and address these issues in Xvantage.

Process

1. Log in to Xvantage.

2. Hover over the left navigation menu and click Help and Support.

3. On the Help and Support page, scroll down to the What Needs Your Attention section.

4. Review the issues and tasks identified on your account that may block orders or require action.

5. For orders on hold, click View Orders to go to the Orders page and review the affected orders.

6. For credit card issues, click Update Payment Method to update your payment details.