How to Complete an Order in Xvantage™

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Overview:

This article walks you through the step-by-step process of placing an order from Xvantage platform.

Process:

  1. Log in to Xvantage.

  2. Click the Cart icon on the top right to view items.

  3. Adjust product quantity if needed.

  4. If an End customer is required, click Add end customer.

    • In the popup, select a contact by name and city, then click Select.

    • If the contact is not listed, click +End customer and enter the required information, then click Save.

  5. Once all items and customer details are added, click Proceed to Checkout.

  6. Enter PO number, then choose a payment type.

  7. Under the Payment Method section, choose Debit and Credit Card. Please be aware that a processing fee of 2.7% will be charged.

  8. Choose the shipping method, shipping address, and carrier, or select the pickup option.

  9. Click Place Order.

  10. It will take you to this screen, then select Card option under the Without a Mercado Pago account section:  

  1. Enter your card information and click Continue.

Tips for a great experience:

  • Return to Xvantage and verify that your order has been created.

  • Confirm your order release by calling our call center at +52 55 5263 6500, pressing 0#, and selecting Option 1.

  • Report any issues here: 24/7 unified support, providing as much detail as possible.

Note: If you have additional questions, please refer to the manual: https://mx.ingrammicro.com/cep/app/cms/es-MX/resources/Manual-de-como-pagar-con-Mercado-pago