How to Contact a Vendor Team in Xvantage™

Overview:

This article explains how to find and contact a vendor team in Xvantage.

Process:

1. Log in to Xvantage.

2. From the left navigation menu, click Contact us.

3. On the Contact Us page, under How can we support you?, select Contact Us in the Vendor Management section.

4. On the Vendor Management page, locate the vendor:

   • Use the search box to search by vendor name.

   • Or browse vendors by category:

     • Business Development & Sales I

     • Business Development & Sales II

5. Select the vendor you want to contact.

6. Click the vendor's email address to open a new email message. If a phone number is available, you can also contact the vendor team by phone.

7. Compose your message and send it.

Tip: Use the search field to quickly find a vendor by name instead of browsing through the vendor categories.

Note: If you cannot find the vendor you are looking for, contact your sales representative or account manager, or submit a support ticket for assistance.