How to Contact Sales to Request Vendor-Supported Pricing in Xvantage™

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Overview:

This article explains how to request vendor-supported pricing (deal pricing) through Xvantage by contacting the appropriate Sales or vendor support team.

Process:

  1. Log in to Xvantage.

  2. From the left navigation menu, click Contact Us.

  3. On the Contact Us page, click Contact Us under one of the following sections:

    • Pre- Sales & Sales Support

    • Team Specialists

  4. Select the appropriate contact:

    • Under Pre-Sales & Sales Support, click the email address for the relevant Sales team.

    • Under Team Specialists, click the email address under the appropriate team in Specialist Support, Cloud Services, or Devices & Accessories sections.

  5. Your default email application opens.

  6. Create an email and clearly state that you are requesting vendor-supported pricing (deal pricing).

  7. Include the following information, if available:

    • Product or solution name

    • Vendor name

    • Customer or opportunity details

    • Expected deal size or volume

    • Applicable vendor programs

    • Required response date or quote deadline

  8. Click Send to submit your request.

Important: Providing complete deal information helps the Sales team review and process your request more efficiently.