How to Contact Sales to Request Vendor-Supported Pricing in Xvantage™

Overview:

This article explains how to contact Sales through Xvantage to request vendor-supported pricing (deal pricing).

Process:

1. Log in Xvantage.

2. From the left navigation menu, click Meet Us.

3. On the Contact Us page, under Sales & Support Contacts, click Contact Us in the General Contact Information section.

4. In the Sales Orders and Quote Contact Details section, select the email address for the appropriate Sales team:

   • Cloud Sales

   • General Sales

   • Licensing Orders

   • Licensing Quotes

   • Orders

   • Retail Orders

   • Retail Sales

   • Hardware Quotes

5. Your default email application opens.

6. Create an email and clearly state that you are requesting vendor-supported pricing (deal pricing).

7. Include the following information, if available:

   • Product or solution name

   • Vendor name

   • Customer or opportunity details

   • Expected deal size or volume

   • Applicable vendor programs

   • Required response date or quote deadline

8. Click Send to submit your request.

Important: Include as much deal information as possible to help the Sales team review and process your request more efficiently.