How to Contact Sales to Request Vendor-Supported Pricing in Xvantage™

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Overview:

This article explains how to request vendor-supported pricing (deal pricing) through Xvantage by contacting the appropriate Sales or vendor support team.

Process:

  1. Log in to Xvantage.

  2. From the left navigation menu, click Contact Us.

  3. On the Contact Us page, click Contact Us under one of the following sections:

    • Pre- Sales & Sales Support

    • Team Specialists

  4. Select the appropriate contact:

    • Under Pre-Sales & Sales Support, click the email address for General Sales, B2B, or B2C.

    • Under Team Specialists, click the email address under Specialist Support or Cloud Services.

  5. Your default email application opens.

  6. Create an email and clearly state that you are requesting vendor-supported pricing (deal pricing).

  7. Include the following information, if available:

    • Product or solution name

    • Vendor name

    • Customer or opportunity details

    • Expected deal size or volume

    • Applicable vendor programs

    • Required response date or quote deadline

  8. Click Send to submit your request.

Important: Providing complete deal information helps the Sales team review and process your request more efficiently.