Summary:
This FAQ article provides information how to determine the dollar conversation rate on a customer’s invoice.
Question: How can I determine the dollar conversion rate on a customer’s invoice?
Answer:
If you have the invoice:
Look for the PTAX rate in the Description of Services and Relevant Information field. The exchange rate used for the transaction should appear here.
If you cannot find the field and/or the PTAX rate is not listed and/or you do not have the invoice:
Access our contact form on the Contact Us page in the Other questions, suggestions, compliments or complaints section to clarify your question: