How to Find a License and Subscription Confirmation in Xvantage™

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Overview:

This article explains how to locate and view license documents or subscription confirmations for an order in Xvantage.

Process:

  1. From the Xvantage homepage, navigate to My Business and select Orders.

  1. Use the search filter dropdown to locate your order using any available search criteria, such as:

    • Reseller PO

    • IM Order

    • End Customer

    • Ingram PO #

  1. Select the appropriate Reseller PO # to open the order details page.

  1. On the order details page, look for either a License Documents or Subscriptions link.

Note: Depending on the product purchased, the confirmation may appear under License Documents or Subscriptions.