How to Find My Credit Memo in Xvantage™

Overview:

This document outlines the steps to find your Credit Memo in Xvantage.

Process:

1. Log in to Xvantage.

2. From the left menu options choose My business and then Invoices.

3. Navigate to the search field on the left allow customers to search by Document #, Reseller PO #, IM Order # in order to find a specific invoice.

4. To view all your credit memo’s, select the Filter options on the right side of the screen.

5. From the Document Type list, select Credit Memo and then click Apply.

6. It displays all the Credit Memos, and you can choose a desired one.

7. You can also select the Download button for any Credit Memo and download as PDF copy.