How to Get the Tracking Number for My Order in Xvantage™

Overview:

This document outlines the steps to view the tracking number for an Order in Xvantage™.

Process:

1. Log in to Xvantage.

2. From the left side menu options, select My business and then choose Orders.

3. Now, you can view the Order List.

4. You can search directly by Reseller PO #, IM Order #, End Customer, etc.

5. You can select Filter from the right side of the screen, use the desired option from the Order Status section and select Apply.

6. Click the eye icon next to the ETA column, then press View Details.

7. Just below Reseller PO details are the following tabs:

   • All order lines

   • Tracking details

8. Select Tracking details to view the tracking details for this Order.

9. Click on the Carrier hyperlink to be redirected to Carrier’s website where Proof of Delivery with signature is visible.

10. Click Download to download a file which contains the entire purchase order information.