How to Manage a Change Order Request in Xvantage for End Customers Storefront

Overview:

This article explains how to handle a change order request in your Xvantage for End Customers (X4EC) Storefront.

Process:

1. When an end customer submits a change order request to your X4EC Storefront, you will receive an email notification allowing you to review and either submit or reject the requested alteration.

2. To do so, simply press the blue Review change order request button in the email. This will redirect you to X4EC, where you can handle the request appropriately.