Overview:
The Contact Us page in Xvantage provides a centralized and consistent way to find contact information and support resources across all countries. Designed with a unified Xvantage experience, the page presents contact details in a clear and easy-to-navigate format, helping users quickly connect with the appropriate support teams when needed.
Process:
Log in to Xvantage.
Hover over the left navigation menu and click on Contact Us.
Depending on your location, the features offered may vary slightly. Some functionalities include:
Request a Quote - Lets you connect with the Ingram Micro team for any quotation concerns/requests.
Returns & RMA - For returning products, cancelling licenses, or requesting the reissuance of an invoice.
Commissions - For questions about a commission you received or need assistance accessing the portal or resetting your password.
Cloud Support - Allows you to submit a support request for assistance with invoices, billing statements, invoice reissuance, refunds, cancellations, or changes to the billing cycle date for your cloud orders.
Xvantage User Support - Get quick assistance through IMgrid, our virtual assistant.