Overview:
This document includes steps on how to pay Cloud Marketplace invoices in Xvantage.
Process:
Log in to Xvantage.
On the left pane, click My business and then click Invoices. The Invoices page appears.
View the credit information by clicking View credit at the top right of the screen.
Note: Both features require “View invoice” and “View credit” permissions.Return to the invoices by clicking View Invoices.
Users can filter by Document type and Invoice Status and can search by Invoice number, Reseller PO number, Serial number, End Customer PO number, Invoice date, Invoice due date, and IM Order number.
Click the number that appears under Invoice section to enter the invoice details.
The invoice can be downloaded by clicking the download link on the right side.
For Cloud Marketplace Pre-Pay Customers: Click the checkbox on the left-hand side. Pre-pay for Cloud Marketplace is the only term that is allowed to pay invoices. Other users can choose to pay by clicking Pay on the right side.
For Non-Pre-Pay Customers: They are directed to Bill Trust (US and Canada) after clicking Pay Invoice. Admins with ‘Account Statement’ rights will have access to Bill Trust.
Adjust the amount paid by editing the Pay Amt column and then click Next.
Then select the reason why the payment amount was adjusted from the drop-down.
Click Save.
Click Next to authorize the payment.
Click Next to confirm the payment.