Overview:
This article explains how to place a net new Adobe order in Xvantage™, including selecting products, assigning an end customer, and completing the checkout process.
Process:
Log in to Xvantage.
In the search bar, enter Adobe VIP Marketplace.
From the search results, select the appropriate Adobe offering (for example, Adobe VIP Marketplace - Commercial, or any other available option). The product appears under the Subscriptions tab.
Click Select Options for the desired Adobe VIP Marketplace subscription.
On the product page, enter Acrobat Pro (or the desired Adobe product) in the Available Options search field and press Enter.
Enter the required number of licenses in the Quantity field.
Note: Ordering 10 or more licenses may qualify the customer for 3-Year Commitment (3YC) pricing. If the customer does not want a 3YC subscription, clear the Enable 3YC checkbox during the ordering process.
Click Add next to the desired product and adjust the quantity as needed.
Click Add to Cart.
When the notification appears, click Go to Cart.
Associate the order with an existing customer account or click Add End Customer to create a new one.
Click Checkout.
Enter the email address for the customer's Adobe Administrator.
Note: Adobe sends a "Get Started" email to this address to initiate the subscription setup process.
Complete the checkout process and submit the order.
For Educational subscriptions and 3-Year Commitment (3YC) subscriptions, the customer must open the Adobe email, join the organization, and accept the applicable terms and conditions before the order can be fully provisioned.
After the order is submitted, monitor the customer's progress in completing the Adobe onboarding steps.
Additional Information
For more information about managing Adobe subscriptions and users, see the Adobe Admin Console documentation.