How to Print Return/Claim Details in Xvantage™

Overview: 

This article provides steps on how to check your claims/return requests on Xvantage.

Process:

1. Log in to Xvantage.

2. Hover over the left navigation menu and click My business.

3. Select Returns and claims.

4. Using the drop-down menu beside the search box, choose the search criterion that matches the detail you have on hand like:

   • Invoice #

   • Reference #

   • Claim #

5. Use the search bar to search for a specific returns/claims.

6. Hit Enter to start searching.

7. Once located, click on the Unique ID (hyperlink) to view the full details of the claim. 

8. On the upper right corner of the screen, click Print.