How to Replace a Compromised Credit Card for a Subscription in Xvantage™

Overview:

This article describes how to find and replace a compromised credit card that is linked to multiple subscriptions in Xvantage™.

Subtopic 1: Filter subscriptions by card used in Xvantage™

Process:

1. Log in to Xvantage.

2. Hover over the left navigation menu, click My business and open the Subscriptions section.

3. Click on the Filter button on the right side of the page.

4. Set the status to Active and the payment methods to Credit Card to view the list of credit cards used on purchases.

5. You can locate a specific result by using the search bar and typing the last four digits of the compromised card.

Subtopic 2: Replace the compromised card in Xvantage™

Process:

1. Select one or more subscriptions from the list.

2. Click the Change Payment Method button.

3. In the popup, choose a different saved card or add a new one.

4. Click Apply to confirm the update.

5. The subscriptions will now be billed to the new card.