How to Request and Redeem Certification Vouchers in Xvantage™

Overview:

This article explains how to request and redeem certification vouchers through the Xvantage platform.

Subtopic 1: How to request a certification voucher  

Process:

1. Log into Xvantage.

2. Open left hand navigation bar, go to My Business and click on Ingram Micro Ultra.

3. Scroll down to the widget that states Request Voucher and click on it.

4. Within Voucher Type, select name or association.

5. If required, enter partner number for vendor or association.

6. Within Certificate level, select the specific certificate level offered to you or your associate through their completion of the specific activities.

7. Enter the name of the certificate you or your associate will be testing.

8. Under User Comments, enter the name of the Ingram Micro program that you or your associate engaged with to qualify to earn the certification voucher

9. Press Submit.

10. Upon submission, the request will be sent to a member of the Ingram Micro Ultra benefits delivery team and will display in the Ingram Micro Ultra voucher dashboard together with the Request Code, Status and Requested Date. The request will be reviewed for member eligibility and voucher availability. Please note: If a voucher is available but not in inventory, it may take 1 – 3 business days for the voucher to be fulfilled.

Subtopic 2: How to redeem a certification voucher
Process:

• To redeem the certification voucher, copy the voucher code from the dashboard in the Ingram Micro Ultra membership page and enter it into the certification testing portal.