Overview:
This document outlines the steps to update the shipping details of an order in Xvantage.
Process:
Log in to Xvantage.
Select the desired products that you want to purchase and add them to your cart as per usual process.
Once done, proceed to Checkout.
Note: If End User details are required but are not provided, an error message is displayed.
Select Add End User which appears just below your Cart name.
Then select +End Customer on the top right corner of the screen.
Fill in the required details.
Click Save.
Now, click Continue to checkout.
In the Checkout screen, scroll-down to the Shipping Information section and select the pencil icon next to Delivery address.
You can add new Shipping address by selecting the +Add Customer Address, else choose any of the displayed Shipping Addresses and select Save.
On the Add Address screen fill in the required details and click Save.
If you want to add a home address, then toggle Set as residential address.
If you want to not share the address, untoggle Set as shared address.
Note: If you wish to modify the shipping address after your order has been placed, please consult the article titled How to Modify Your Customer Information in Xvantage™. Alternatively, reach out to a Sales representative at Ingram Micro or file a Support ticket.