Overview:
This guide outlines the process for utilizing the Seamless Move feature to transfer Adobe Government Subscriptions within the Ingram Micro Cloud Marketplace.
Process:
Log in to Xvantage.
From the left navigation menu select My Business, then click Cloud services.
Go to Seamless Move in the left-hand navigation menu. Click on Adobe.
In the Seamless Move: Adobe Transfer, click on the Transfer In tab.
Provide the Customer ID and Adobe Authorization Code.
Click Next to continue.
Details of the VIP subscription are shown, including the customer's company name, the renewal date, the licenses, and the quantity. Review this information carefully. If everything is correct, click Next to continue.
The details for the VIP Marketplace subscription created through this process are now displayed.
At this stage, you can also expand the Resources section to view the details about the licenses included in this new subscription. Review these details and click Next to proceed to the next step.
Review the transfer details and click Import to submit the transfer.
Once your Seamless Move order has been received, you will see a notification at the top right corner of the page. Click Exit if you need to leave the Seamless Move process.
After the transfer, the subscription will indicate that the renewal date was carried over from the previous VIP subscription.
Note: Renewals take place three days before the anniversary date. Additionally, you will see that the number of licenses from the VIP subscription is now associated with the VIP Marketplace subscription.