Overview:
Seamless Move for Dropbox allows you to import active Dropbox teams to the Xvantage Platform. By importing Dropbox teams, you will obtain better subscription management capabilities, hyper-scalability, and reporting capabilities to provide best-in-class catalog and subscription management.
Process:
Log in to Xvantage.
Hover over the left navigation menu and click on My Business, then select Cloud services.
Under the Seamless Move section, click on Dropbox.
Enter the Customer ID in the corresponding field where you wish to import the subscriptions. Optionally, you can enter more customer IDs by clicking Add More.
Select the checkboxes corresponding to the Dropbox subscriptions that you need to import for each customer (if you selected more than one). You can select all the subscriptions at once by clicking the checkbox at the top. In the example below only one subscription was found. Clicking on one of the subscriptions will display additional information, including the main MPN and the corresponding add-ons if they are available.
Review the service plan that will be assigned to each selected subscription. If there is no service plan available for the subscription, it will not be possible to import it. In that case, the subscription will have a background color, and it will be disabled.
If several service plans are found, you must choose one of them before proceeding with the import. In this case, the service plans found will be displayed in a drop-down list in the Plan column.
If any Order Attributes are required, you will be able to configure them with the corresponding values.
Click Submit Request to start the process. If the migration order is completed successfully, a pop-up message with the migration order number will be displayed.