Overview:
This article explains how to access the Help Guides section within Returns and Claims in Xvantage. The Help Guides provide quick access to important resources such as FAQs, policies, escalation procedures, and contact information to support your returns and claims process.
Process:
Log in to Xvantage.
Hover over the left navigation menu and click My Business.
Select Returns and Claims.
The Returns and Claims list will be displayed.
Click Help Guides located at the right side of the screen.
A Help Guide pop-up window will appear.
Within the Help Guides, you will find the following resources:
Help Guides
Policies
Contact