Summary:
This FAQ provides an overview of Ingram Micro’s Electronic Data Interchange (EDI) and Self-Service API solutions.
Question 1: What is Electronic Data Interchange (EDI)?
Answer: EDI enables the automated exchange of business documents such as orders, invoices, and stock information between Ingram Micro and partners. It supports batch transfers through secure communication protocols and reduces manual processing.
Question 2: What are the benefits of EDI with Ingram Micro?
Answer: Key benefits include:
Processing
Automated inventory and pricing updates
Electronic invoicing
Reduced back-office effort
Faster and more accurate data transfer
Elimination of duplicate data entry
Question 3: What types of EDI messages are supported?
Answer: Ingram Micro supports the following EDI message types:
Price and Inventory
Orders
Order Response
Dispatch Advice
Invoice
Supported communication formats and standards include:
UN/EDIFACT
ANSI X.12
TRADACOMS
AS2, VAN, and FTP
Question 4: What are Self-Service API Solutions?
Answer: Self-Service APIs are Ingram Micro’s modern eCommerce integration tools. They allow real-time connectivity to access product inventory, manage orders, and integrate directly with internal systems like ERPs or custom platforms.
Question 5: How do Self-Service APIs help improve business operations?
Answer: Self-Service APIs enable:
Real-time access to inventory and order status
Seamless integration with your purchasing system
Improved order accuracy and faster processing
Elimination of manual tasks
High-speed data transactions that support better decision-making