Summary:
This FAQ explains the role of the Reward Admin—the authorized individual responsible for managing and redeeming your organization’s Ultra reward points. It outlines how Reward Admins are assigned, who can redeem points, and whether multiple admins are allowed. The article also provides guidance on where to view or update Reward Admin assignments within Xvantage.
Table of Contents:
What is a Reward Admin?
Who is a Reward Admin?
Who can redeem company points?
Can there be more than one Reward Admin?
How can I view my organization’s Reward Admin(s)?
How does a Reward Admin assign another admin?
Question 1: What is a Reward Admin?
Answer: The Reward Admin is the authorized person in your organization who:
Views the company’s reward point balance
Redeems points from the Rewards catalog
Question 2: Who is a Reward Admin?
Answer: The person who accepts the Terms & Conditions (T & Cs) when opting into Ultra is automatically assigned to the Reward Admin role.
Question 3: Who can redeem company points?
Answer: Only the Reward Admin can redeem company points.
Question 4: Can there be more than one Reward Admin?
Answer: Yes, you may have more than one Reward Admin.
Question 5: How can I view my organization’s Reward Admin(s)?
Answer: Please refer to this article: How to View Ingram Micro Ultra Reward Admins in Xvantage™.
Question 6: How does a Reward Admin assign another admin?
Answer: Please refer to this article: How to Add and Remove an Ingram Micro Ultra Reward Admin in Xvantage™.