Ingram Micro Unified Communications & Collaboration (UCC) FAQ Xvantage™

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Summary:

Ingram Micro delivers end-to-end Unified Communications and Collaboration (UCC) solutions designed to improve flexibility, enhance collaboration and meet a wide range of business use cases (including remote work, office integration, contact center operations and conference room modernization).


FAQ

Question 1: What is Ingram Micro’s approach to Unified Communications and Collaboration (UCC)?

Answer: Ingram Micro offers a holistic approach to UCC by providing complete, end-to-end communication solutions. These solutions are designed to reshape how businesses communicate and collaborate, helping partners ahead of the curve.

Question 2: How does Ingram Micro help build UCC solutions?

Answer: At Ingram Micro we support our partners with a robust line card and service offerings which enable them to build and deliver UCC solutions that provide flexibility, advanced features and an excellent customer experience.

Question 3: What UCC tools are available for mobile remote workers?

Answer: Ingram Micro provides collaboration tools for mobile remote workers who often rely solely on mobile devices. This facilitates easy and convenient access to communication from anywhere, in any way.

Question 4: What solutions support office workers?

Answer: Office workers benefit from UCC solutions that integrate with other platforms and applications. These tools prioritize reliability and seamless communication for daily business operations.

Question 5: How are contact centers supported by Ingram Micro's UCC offerings?

Answer: Ingram Micro supports contact centres with tools for chat, social media and internal communication, thus enabling smooth collaboration between teams, vendors and customers.

Question 6: What does Ingram Micro offer for huddle spaces and conference rooms?

Answer: Ingram Micro provides solutions to create modern huddle spaces and update outdated conference rooms with videoconferencing, content sharing, conference call and presentation tools.