Ingram Windows 11 Refresh FAQ Xvantage™

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Summary:

With the Windows 10 end-of-support date fast approaching (14 October 2025), Ingram Micro is driving a major initiative to help partners upgrade to Windows 11 Pro, especially for AI-enabled devices.

Table of Contents:

  1. What is the Windows 11 Refresh campaign?

  2. When does Windows 10 support officially end?

  3. Why should businesses upgrade to Windows 11 now?

  4. What happens if we continue using Windows 10 after its support ends?

  5. How many devices are affected by this change?

  6. What kind of devices should customers switch to?

  7. How can I participate in the Windows 11 Refresh campaign?

  8. What support is available from vendors?

  9. What are the Match Day Stats’ on the campaign page?

Question 1: What is the Windows 11 Refresh campaign?

Answer: The Windows 11 Refresh is a strategic initiative by Ingram Micro to help partners and customers transition from Windows 10 to Windows 11 Pro before the official end-of-support date of the former.

Question 2: When does Windows 10 support officially end?

Answer: Windows 10 support ends on 14th October 2025. After this, Microsoft will no longer provide updates or security patches.

Question 3: Why should businesses upgrade to Windows 11 now?

Answer: Upgrading now avoids last-minute rushes, ensures compliance and security, and allows customers to use AI-enabled and performance-optimized devices with Windows 11 Pro.

Question 4: What happens if we continue using Windows 10 after its support ends?

Answer: Devices running Windows 10 will no longer receive updates or security fixes, increasing the risk of vulnerability, compatibility issues and non-compliance.

Question 5: How many devices are affected by this change?

Answer: Over 10 million devices may not support Windows 11 and will require replacement or upgrades.

Question 6: What kind of devices should customers switch to?

Answer: Customers are encouraged to switch to AI-enabled devices and accessories that support Windows 11 Pro to future-proof their business operations.

Question 7: How can I participate in the Windows 11 Refresh campaign?

Answer: Reach out to your Ingram Micro Account Manager. They will assist you in choosing the right devices and promotional offers to support your clients.

Question 8: What support is available from vendors?

Answer: Top vendors like Dell, HP, Lenovo, ASUS, AMD, Xerox, StarTech and more are participating in the campaign, offering compatible products and promotional support.

Question 9: What are the Match Day Stats on the campaign page?

Answer: The following data refers to key performance indicators showing the impact of the Refresh campaign:

  • the number of AI capable PC's will grow by 200%

  • 58% reduction in security incidents

  • 250% Aaerage ROI by upgrading to Windows 11 Pro